1. Why Is the Final Purchase Result Different From the Quote?
➤ Real-time market price changes: On-chain asset prices can move quickly, so the quote you see may differ from the final execution result.
➤ Liquidity changes: When liquidity for a trading pair is limited, the execution price may be more sensitive to trade size and market activity.
➤ Execution delay: There may be a time gap between submitting a transaction and its confirmation on-chain. The transaction may still need to be signed, broadcast to the network, and confirmed on-chain, during which market prices may change.
➤ Slippage: If the market moves beyond the allowed slippage range, the transaction may fail, or the actual amount received may differ from the estimate.
2. What Should I Do If a Purchase Fails?
If your token purchase fails, check the following possible causes:
➤ Insufficient Gas: Make sure you have enough of the network’s native token, such as ETH, BNB, or SOL, to cover the Gas Fee.
➤ Token approval not completed: If the token being used for payment requires approval, make sure the required token approval has been completed before proceeding.
➤ High market volatility: Rapid price movements may cause the transaction to fail if the price moves beyond the allowed slippage range.
➤ Insufficient balance: Make sure your available balance is sufficient to cover the purchase amount and any applicable fees.
➤ Network congestion: On-chain congestion may cause transactions to be delayed, fail, or remain pending for an extended period.
➤ Token restrictions: Some tokens may be temporarily unavailable for trading due to limited liquidity, token contract restrictions, or other factors.
If the issue persists, please contact MyDex Support and provide the relevant transaction details for further assistance.
3. How Can I View My Token Transaction History?
After completing a token purchase, you can view your token transaction history as follows:
1️⃣ Go to the [Cat Home] page.
2️⃣ On the [Cat Home] page, tap the icon indicated by Arrow 2 to view your token transaction history.
Risk Disclaimer
The cryptocurrency market involves substantial risk. Please make sure you understand the risks and only invest in products you are familiar with. Before investing, carefully consider your investment experience, financial situation, investment objectives, and risk tolerance, and consult an independent professional advisor if necessary. The information displayed on this page is for reference only and should not be regarded as investment advice. Past performance is not indicative of future results. Be aware that the market value of investment products and potential returns can fluctuate significantly, and there is a risk of losing your invested capital. You are solely responsible for your own investment decisions, and MyDex shall not be liable for any investment losses that may occur.
MyDex Official Channels