You can easily receive tokens on MyDex by transferring tokens from other platforms or wallets. MyDex supports receiving tokens across multiple blockchain networks, allowing you to fund your account and start trading.
This guide explains how to receive tokens on MyDex.
1. Receive Tokens on the App
Step 1: Log in to your MyDex account, tap [Markets] at the bottom of the page, then tap [Deposit] to open the deposit page.
Step 2: Select your preferred deposit method.
To purchase crypto with fiat currency, please refer to the Fiat Deposit Guide.
Step 3: On the [Deposit Crypto] page, select the network you want to use for the deposit.
Step 4: Use the deposit address or QR code provided to transfer tokens to your MyDex account. Make sure the sending network matches the network selected on MyDex.
2. Receive Tokens on Web
Step 1: Log in to your MyDex account, click [Markets] on the left side of the page, then click [Deposit] to open the deposit page.
Step 2: Select your preferred deposit method.
To purchase crypto with fiat currency, please refer to the Fiat Deposit Guide.
Step 3: On the [Deposit Crypto] page, select the network you want to use for the deposit.
Step 4: Use the deposit address or QR code provided to transfer tokens to your MyDex account. Make sure the sending network matches the network selected on MyDex.
Notes
➤ Make sure the token and transfer network are correct. Using the wrong network may result in your tokens not being credited and could lead to asset loss.
➤ If the amount received is below the minimum deposit amount, it may not be credited to your account. Make sure the amount you transfer meets the minimum deposit requirement.
➤ Token arrival times depend on blockchain network conditions and are not controlled by MyDex. Network congestion may cause delays. You can obtain the transaction hash (TxID / Hash) from the sending platform or wallet to check the transfer status.
If you have any questions, please contact MyDex Support.
Risk Disclaimer
The cryptocurrency market involves substantial risk. Please make sure you understand the risks and only invest in products you are familiar with. Before investing, carefully consider your investment experience, financial situation, investment objectives, and risk tolerance, and consult an independent professional advisor if necessary. The information displayed on this page is for reference only and should not be regarded as investment advice. Past performance is not indicative of future results. Be aware that the market value of investment products and potential returns can fluctuate significantly, and there is a risk of losing your invested capital. You are solely responsible for your own investment decisions, and MyDex shall not be liable for any investment losses that may occur.
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